Online orders paused and missing items – what we know about the M&S cyber chaos

Quick Summary:

Online orders paused, food items missing from shelves - here's what we know about the chaos at M&S.

Faced with the website problems, it's possible customers may have gone to an M&S store to buy something.

Some stores are also missing certain food items, as the firm took some of its systems offline as it tries to manage the cyber attack.

---

More Pictures

---

Read Quick SummarySave Time

or

Article Details

Category: Business

Markets: United KingdomMali

Topics: Been Problems Online Impact Attack Cyber Systems Company

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2025-05-01 @ 12:12:29 (19 hours ago)

News Timezone: GMT +0:00

News Source URL: bbc.com

Language: English

Article Length: 999 words

Reading Time: 6 minutes read

Sentences: 40 lines

Sentence Length: 25 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © BBC Business

News ID: 28309189

View Article Analysis

About BBC Business

Main Topics: Business

Official Website: bbc.co.uk

Update Frequency: 8 posts per day

Year Established: 1922

Headquarters: United Kingdom

News Last Updated: 13 hours ago

Coverage Areas: United Kingdom

Ownership: Independent Company

Publication Timezone: GMT +0:00

Content Availability: Worldwide

News Language: English

RSS Feed: Available (XML)

API Access: Available (JSON, REST)

Website Security: Secure (HTTPS)

Publisher ID: #43

Publisher Details

Frequently Asked Questions